Worlds Apart

2016-06-06  Worlds Apart

 

Checking someone’s site somewhere I found this drawing. I don’t know who did it, so credit to the creator of it; part because of the due credit, and part because it is a concept shown in an amazingly simple way!

We all have different perspectives, but we assume everybody should have our own perspective or they are wrong. Why? Because we live what we know and we know what we live. In other words, because what we know is the only thing we know, we tend to think what we know is the only way it exist, so we consider it “reality”; and so anyone that have a different knowledge, concept, idea, has to be wrong, just by the sole reason of what the other person think is different from what we know and think, so it doesn’t “conform” to “reality”!

The origin of fears to the unknown, the different, and with it, the origin of discrimination.

Crazy isn’t it?

Raul

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Creature One (Re-Post)

2016-06-02  Creature One

 

This is another Unconscious writing I did some time ago. I still don’t understand the complete meaning, but I believe is my unconscious describing my feelings about my marriage and parenthood.

As before, I didn’t change the writing, so you’ll notice many mistakes, but I like to keep it the way it came out so to try to see what is my unconscious mind trying to tell.

Raul

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Creature One

After many years of feeling abandoned by luck Creature One met Creature Two. The joy of company while walking the desolation of a destroyed world replaced the grayness of rain that kept washing out the sprouts of colors that persistently tried to sprout everywhere. Finally there was hope for Creature One to color the surroundings in its path to nowhere.

The rain stopped!

But walking with four legs instead of two proved to be more difficult than what Creature One anticipated, and the continuous falling and getting up to walk, just to fall again, became tiring and extremely mind wearing.

After many sun approaches and cold seasons passing, the tiredness became the norm, and with it, the questioning and the confusions that haunted Creature One returned to its mind, just to find itself at the beginning of the journey, only tired and in a faraway place that couldn’t be recognized anymore.

Does really one plus one become two? Or there are instances when one plus one becomes zero? Could be that the addition of physical elements sometimes become a subtraction? And in that situation, the subtraction becomes disappearance or nullification?

The rain came back!

So Creature One was walking alone once more, but now has to come back…or walk in circles; a road to nowhere!

Creature plus Creature should have to be two; One plus Two should have to be two; then why Creature One plus Creature Two equals zero? Unless…the only reason for the plus is to get to the point of Creature Three! Then the feeling of abandonment disappeared again: Creature Three was here!

The rain stopped once more!

Colors finally sprout everywhere and the destroyed world took shape. It didn’t matter anymore what the outcome should be for Creature One, as long as the colored world remained for Creature Three to enjoy and absorb, so the circle will close and the once destroyed world ceased finally to exist.

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Unconscious Writing (Re-Post)

2016-05-30  Another Unconscious Writing

 

This is the result of another moment of blank mind or Unconscious Writing. In this case I had to read it several times to understand what the characters were talking about, to finally realize I have the same concepts, but never saw it that way…at least in my conscious mind. It is also posted as it came out, and without any corrections.

Raul

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Crazy Chat

“Just don‘t say it! They don’t want to hear it. They know about it, but they don’t want to hear it! Besides…if you tell them, they wouldn’t like you.”

“But they don’t like me anyway.”

“I know, but you must pretend the world is not upside down.”

“Then what would happen if the true image becomes seen?”

“I don’t know…maybe they wouldn’t be able to withstand the true about themselves and their surroundings.”

“You mean…like a cage that is always open, yet is still a cage?”

“Maybe; they know it, but they will always deny it as a norm to follow. You know…the one proposing a different idea or concept will be segregated until the majority accepts such idea. Then, and only then, the masses will adopt the new proposal as the new trend to be followed”

“But that’s blind movement! And in such conditioning changes will take forever to occur, I mean, if the majority is waiting for the majority to act”

“And that’s how it’s been forever”

“Running with the eyes closed in an unknown field, guided by the sounds made by those running ahead of them”

“Yup! And always assuming those running ahead must have their eyes open”

“No wonder why when someone fall it becomes a massive fall!”

“And the ones falling on top will complain against the first to fall for not preventing the general fall”

“Blind movement supported by blind reasoning”

“Obviously; you must give away what you don’t want to handle”

“Take control of my life but I want control of my life”

“Exactly”

“But then, what would happen if control was accepted by open eyes?”

“The dreaded responsibility!”

“Hmmm…”

“Want another glass?”

“Sure, why not!”

——————————————

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Having Coffee With The Devil

2016-05-26  Having Coffee witn the Devil

 

Having Coffee with the Devil (2011-01-31 in Entertainment)

The girl insists of the need for a fancy restaurant where to have lunch.
Paying for the bill with an “overheated” credit card.
His sport utility vehicle have all powered system, “as it suppose to be”
But the engine oil hasn’t been changed in the past seven thousand miles!

We live in a world that shows us one reality, and we interact in a world that has a completely different reality…the one in our minds.

So we see, hear and interact in a physical world and reality that has nothing to do with the reality of the world we think we interact in.

-I am a high class person because I don’t accept less than … (fill in the blank)
-He pretends his reality so not to be less than me
-I compete with his worded reality so not to be left behind
-We believe our worded realities as true realities until the whole system collapses

He was laughing as we talked about the supposedly realities of the supposedly being that interact in a supposedly physical world.

“It’s all in your mind” He said
“But what about the tangible reality of the physical objects?” I asked
“Are they really physical?” He replied

He got a point…so I had to pay for the coffees!

Raul

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Digitalization (Re-Post)

2016-05-23  Digitalization (Re-Post)

 

Digitalization (2011-05-09 in Thoughts)

It was about ten o’clock in the morning when the doorbell ringed; I opened the door and found a technician from Comcast (my IP provider) who claimed to be here to activate the requested phone service (which I have with Qwest). Surprised as I was I told him that nobody requested such service, and I wasn’t expecting anyone from Comcast to show up. He checked in his (seemed to me) cell phone and confirmed the appointment, so I had no option but to insist that I didn’t want to switch my phone service to them and asked him to cancel such work order. He apologized for the inconvenience, worked in his cell phone and told me the order was cancelled; then he left.

That same day in the afternoon the doorbell ringed again, I opened the door and found another person from Comcast, this time introducing himself as a supervisor who was in the area checking for customer satisfaction. He asked for the installation of the new modem for the internet service and asked if everything was OK with the technician coming in the morning. I told him the technician didn’t mention anything about switching the modem, but instead he wanted to connect phone service; that I explained to the man it was a mistake and nobody had requested such service; and so that I dismissed the technician.

He apologized for the confusion and explained that the purpose of the technician wasn’t to connect phone service but to upgrade the modem for a better and even cheaper bill internet service. He explained that with the new modem customers have a smaller bill, and he didn’t want me to find out later that my neighbors are paying less than I for the same service with the company. He wrote down a new work order for the following day in the morning for a technician to show up and switch the internet modem. He told me then, if anything happened and it was not possible for a technician to show up in time, he will call me and let me know. I thanked him for his courtesy and, holding the white copy of the work order, I closed the door and smiled for the outstanding customer service the company has shown (silly me!).

Nobody showed up and nobody called to explain why!

That’s fine, there’s time to switch to a modern modem if the need arises, I thought.

The next day I tried to create a new email address to use exclusively with the scooter’s club I participate in, so went through the process in my Outlook Express and, copying all the steps from the actual address I have, created a new one for the specific purpose.

It didn’t work!

After several attempts I decided to call Comcast’s customer service and ask for help; after all they claim I can have up to seven email addresses within the contract.

My first call was for service in Spanish, so there would be no misunderstandings because of language (I am Chilean). The lady who answered was a big time talker, repeating several cliché phrases about my satisfaction, customer priority, etc, but didn’t know about the system more than I do, so there was no solution to the problem. By the end of the call she asked if there was something else she could help me with (she wasn’t any help with the first issue), so I mentioned about the modem switch work order that didn’t happened. She checked her computer and confirmed the work order for installing phone service, not switching modem! I asked (in my best calmed and controlled voice) that I wanted to cancel the phone connection since I didn’t request it. She said she couldn’t do that but she could connect me with the sales department; I accepted and she made the switch. The lady (speaking in English) didn’t hear me, so after several attempts I had to just hang up the phone.

With my state of mind a little in the high tone (which is known in my country as “boiling shit”) I called again to customer service, this time in English, to ask for help with setting the new email address. The man who answered could barely hear me and didn’t understand my talking (I must clarify; when I’m mad my English pronunciation is better than normal since I speak at a slower speed and trying to modulate better -That’s the way you know I’m mad). Again there was no solution; he went to the same process I did first and got to the same place I did: Nowhere. I mentioned if they might have a problem in their system and, after repeating and repeating everything I said, finally, out of rage, I told him “How do you want to sell me phone service if you cannot even hear me on the phone?” and hanged up.

To calm down I decided to surf the net for a moment and found out now I didn’t have internet service! With my fist pointing to the heavens I screamed “Damn you Comcast!” Well…not really, but I was mad at them!

At home there are three computers connected to the internet through the same contract with Comcast. Only one had internet!

With my almost non-existent knowledge and skills about computers, I checked everything I could to make the three computers have internet. I disconnected the router and plugged by turn each computer straight to the modem, to first discard the possibility of a faulty router. Every computer had internet this way, but only after doing a re-start. My conclusion was that Comcast can only recognize and accept one computer (I don’t know about computers and/or IP companies remember?).

Tired of getting nowhere I decided to drive to a Comcast office close by to ask for a technician to come by and check the whole system. I didn’t want to call again (I have a very sensitive shit!). My thoughts were that, if it was required to talk on the phone with customer service to change codes or something like that, a technician could do that from my place better than I.

I took a bill statement with me as proof of customer and all the numbers they might need to identify me as such. The lady took the statement and scanned it, so all the information about my account appeared in her computer screen. I explained I wanted to set an appointment for a technician to come by and check why I didn’t have internet. She said the computer showed I didn’t have a forty five dollars a month service that will allow me to receive a technician without cost, so the fee for a visit would be forty dollars…

Do you want to add that service now?

Also, there was a pending phone service connection.

I breathed deep…I took hold of all my experience in Yoga and relaxation techniques (which I have never practiced in my life) and told her that please cancel the phone connection and let’s go with the forty dollars for now; that I wasn’t sure to keep the service with them. She typed in the computer and told me that the order was cancelled, but she couldn’t schedule an appointment because the system was down!

“So what can we do now?”
“We have to wait until tomorrow for the system to come up again, and then we can schedule an appointment”
“So there’s nothing to do for now”
“Nope”

She could scan the statement and get all my information as customer in her computer, but couldn’t schedule an appointment!

I left the store not sure if it made any difference in person compared with on the phone.

Once at home I decided to try again and reprogram the router…just in case. After following the procedure, the step by step guidance told me it couldn’t find the router.

Aha! Maybe the entire problem is the router! -I said to myself.

So I rushed to the store and bought a new one. Once back at home I followed the procedure to install it and program it, and voila! All three computers have internet again. It was a faulty router after all.

With this I can see it wasn’t a Comcast problem, but I still have a bitter feeling about how they handle customer service and the tactics they use to sell more services.

When checking the snail mailbox yesterday I found a letter from Comcast telling that some unknown company is planning to buy Qwest, so how is that for customer service from Qwest? Why should I put up with Qwest not telling me that they might sell to some other company I don’t know about? Of course, the phone number and the URL from Comcast were there for me to immediately switch services to them!

One…two…three…four…five…

Why am I telling you all this?

I used to think that relying too much in electronics and computerized services is giving away our own power over our lives. What would happen if a virus enters the systems in one of these companies? If an earthquake destroys the link towers or systems they have? Customer service cannot solve problems when everything is fine, will they be able to be of any help if an extreme situation arises?

How would you pay with a credit or a bank card, even if the money is in your checking account? How will you recover all the information about people you know and do business with if the robots that remember information and passwords suddenly die? If there are no more internet and phone services?

How much of our lives are dependent on a technology that we are loosing control of?

I used to think that an external agent such an earthquake, a virus, even a terrorist attack could change everything. Now I believe we don’t need that; customer service and the voracious hunger of companies for getting more and more customers to charge every month, without caring for providing a good (or even decent) service will do the trick in the future.

When was the last time you heard of a company proudly claiming being “Third” in customer service in the country? When was the last time you received prompt and knowledgeable service from one of these companies?

They are loosing control of their own business because of paying more attention to acquire paying customers that retaining them with a good service.

Lies in publicity have become institutionalized and are the norm nowadays! It cannot be only number one companies, right? Somebody have to be second, or third.

Let me briefly summarize it:

-The collapse of the electronic and computerized systems.
-The institutionalized lies as a way of business.
-The interest in quick profits at any cost rather than continuity in business.
-The degradation of the competition as a form of publicity, rather than the self improvement as a company, as a way to gain and retain customers.

We are giving away to technology our own responsibility of our doings in our lives. We don’t need to remember…technology does for us. We don’t need to learn…we just Google it. The use of technology is even replacing our need to know how to read a map to get somewhere. Thanks to technology and our laziness we can stop the learning and skill acquiring processes, leaving ourselves in a very precarious position if something happen to our beloved technology.

Don’t get me wrong, I love technology and I wouldn’t go back in time. I don’t believe that the past was better than the present or the future, but I do believe technology should be used to “help” instead of “replace”. With technology we can do more and faster than was possible before, so we can use it to lead better, more productive lives, rather than using it to rest over it and stop our own growth.

Using technology as an aid we can create a better future, but if we use it for monetary gain or to slow down our own self growth, we might find ourselves in a very tight situation in the near future.

Am I becoming obsessed? Have you experience similar situations? Do you agree with some of these points? What is your take on this?

Raul

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